Cancellations

CANCELLATIONS OR CHANGES BY YOU

If you need to cancel or make amendments, please contact our team on (M) 0411 151 920 or email: sales@epictasteexperiences.com as soon as possible so we can endeavour to assist you.

If you need to cancel the tour prior to 72 hours to tour departure date there is a AUD$110.00 fee per group plus any cancellation imposed by suppliers will be imposed.

If you need to cancel the tour within 72 hours prior to the tour departure date a 50% fee of tour price per person applies. The 50% fee can be held in a non-transferable credit to be used within 12 months from date of cancellation.

CANCELLATIONS OR CHANGES BY US

Due to unforeseen events, safety and operating requirements, or circumstances beyond our control Epic Taste Experience reserves the right to amend or cancel tours.

Our tours visit operational businesses such as (but not exclusive to) farms, wineries, distilleries, cheese factories, so we cannot guarantee that all elements of production will be operating though your visit.

If your tour has been cancelled for one of the reasons above, we will discuss options with you such as:

Offering an alternate date subject to availability

Offering an amended itinerary subject to availability

Offering a non-transferable credit to your group to use towards another tour in the next 12 months from date of original tour.

Refund your payment in full in accordance with these Terms and Conditions through the original form of payment made to create the booking.